Help centre
Frequently Asked Questions
Are your Rudraksha and gemstones authentic?
Yes. Every Rudraksha and gemstone is sourced directly, lab-tested and shipped with an authenticity certificate. Products are energised with Vedic mantras before dispatch.
How does online pooja booking work?
Choose a pooja, select a date and time, share your name and gotra, and confirm. Our team calls you to finalise the muhurat. The pooja can be performed at your home, at a temple, or live online via video call.
Do pandits bring the pooja samagri?
Yes, our packages include complete samagri unless you choose the ‘Pooja only’ option. You will receive the full list in advance.
Which cities do you serve for in-person poojas?
In-person poojas are available across major Indian cities. Online poojas with live streaming are available worldwide.
How long does delivery take?
Orders are dispatched within 24–48 hours and delivered in 3–7 working days across India. Free shipping on orders above ₹999.
What is your return policy?
Unused products in original packaging can be returned within 7 days of delivery. Energised items and personalised poojas are non-refundable once performed.
Still have a question? Contact us